After sales

Genuine Parts

PROTON Genuine Parts

With PROTON Genuine Parts, you won't have to worry about the quality and reliability our components.

Our parts have undergone the most rigorous quality control procedures and meet international quality standards. Avoid using imitation parts that are made from inferior materials by manufacturing methods that do not comply with the strict standards established by PROTON.

Why choose PROTON Genuine Parts?

When a vehicle is broken, it is obvious that the best solution is to seek help and advice from its maker. Fitting in unoriginal parts in your vehicle only means more hassle for you, due to its poor reliability and inferior material.

Choosing Genuine PROTON Parts does not only mean equipping your vehicle with original parts, but knowing that your PROTON is well-maintained and service, allowing a longer life-span of your investment.

Implication of using imitation spare parts

In the interest of safety, PROTON issued a reminder to prompt Proton car owners to be vigilant against the purchase and use of imitation spare parts that are being passed-off as genuine components in the market.

The reminder comes in the wake of imitation parts becoming increasingly available in the market, packaged to resemble Proton Genuine Parts using similar packaging and labeling. These components are being sold at a cheaper price but do not conform to Original Equipment Manufacturer or OEM quality and safety standards.

Imitation components result in undesirable consequences, often causing car owners to incur more

repair costs due to secondary defects resulted from the use of these parts, and in the worst case scenario, have been known to fail and can cause road accidents. Such components are also not always compatible and at times are forced-fitted to a vehicle, which causes irreversible damage in which an original part can no longer be installed in future.

"The ownership cost of a Proton car is intended to be low and affordable to the masses and therefore it would be unwise for car owners to stake their safety and the lives of their loved ones on imitation components when the cost savings are negligible."

 

Where to find PROTON Parts

You can purchase our parts at all PROTON Edar Service Centres, authorised centres and PROTON parts stockists. If you doubt the authenticity of your purchased parts, send the parts with the invoice or receipt for verification to us or call PROTON i.care at 1300-880-888.

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